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FAQ

Frequently Asked Questions – quick hub

We’ve been receiving lots of questions from you, so we decided to prepare a hub with your most common questions and our answers. If you still haven’t found the answer, feel free to contact us anytime at: info@scootshop.eu

⚡ Quick links – find your answer in seconds
🧭 Clear by topic – benefits, discounts, shipping, claims
✅ Verified information – always up-to-date steps and links
 
🛒 Shopping with us 🏷 Discounts & coupons 📦 Order 🛠 Claims & returns 🔒 Terms & GDPR
 

🛒 Shopping with us

Why shop with us? Want to know our advantages?

Our advantages
 

🏷 Discounts & coupons

Not sure about a discount coupon? Or do you need information on how to apply discounts?

How to use discounts

Want to know which gifts you’ll get with your order or which discounts are waiting for you?

Gifts with your order & discounts
 

📦 Order

Having trouble choosing a scooter, longboard, or accessories for scooters?

How to choose the right product (product guides)

Not sure about product availability? What does “IN STOCK AT SUPPLIER” mean?

Product availability

What shipping methods do we offer and what is the price of shipping or cash on delivery?

Shipping & payment
 

🛠 Claims & returns

How to proceed with a claim? We have a simple solution for you:

How to claim a product

What is the correct procedure for returning goods? Click the link below:

How to return goods
 

🔒 Terms & GDPR

What are our business and claims terms?

Business terms & claims policy

Personal data protection – want to learn more?

GDPR
 

Didn’t find your answer? Email us at info@scootshop.eu – we’ll get back to you as soon as possible.

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  • 💸 Special promotional prices members only
  • 🎁 Gifts to each order
  • 30 days to return goods
  • and much more